FAQ

TruckBreakdown24/7 is an informational platform designed to help transport companies and truck drivers quickly find a suitable workshop, mobile service, or roadside assistance in case of a breakdown or for planned services. The platform operates through an interactive map and filters, allowing fast and direct contact with service providers operating locally or along the route.

No. TruckBreakdown24/7 is not a workshop, roadside assistance provider, or towing company. We operate solely as a platform connecting transport operators and drivers with independent workshops and service providers, who offer their services independently.

In the event of a breakdown, simply: visit TruckBreakdown24/7, select the appropriate service category, use the map and available filters, contact the selected service provider directly. No blind calling and no searching through multiple websites.

Emergency service provides fast access to: mobile repair services, roadside assistance and towing, companies offering on-route tyre repair and replacement, services intended for urgent breakdown situations, where response time is critical. Standard (non-emergency) services allow you to find: stationary workshops, specialist service providers, companies offering other technical services, when the situation does not require immediate intervention.

No. Using the map and searching for service providers is fully open and does not require registration. Registration applies only to workshops and companies that wish to add or edit their listing.

TruckBreakdown24/7 is designed as a globally accessible platform, prepared to serve users from different countries and regions. Workshops and service providers from any location are welcome, and the database is continuously expanded as new service points are added.

Yes. For transport companies, drivers, and anyone looking for assistance, using the platform is 100% free. We do not charge for searching service providers or for contacting workshops.

All arrangements regarding pricing, scope of repair, service time, and quality of service are agreed directly between the client and the workshop performing the service. TruckBreakdown24/7 does not interfere with service execution, does not set prices, and does not charge any commissions.

Yes. TruckBreakdown24/7 offers a language filter that helps users find workshops declaring the ability to communicate in specific languages. Language information is provided and updated by the workshops themselves, is for informational purposes only, and relates to communication during contact and service execution. TruckBreakdown24/7 does not interfere with communication and does not take responsibility for its quality or outcome.

In case of an emergency breakdown, the best option is to use the Emergency Services section available on the TruckBreakdown24/7 platform. The search tool allows quick access to: mobile repair services, roadside assistance and towing, on-route tyre service providers. Additionally, a language filter is available, helping you find workshops that declare the ability to communicate in selected languages. Please note that the workshop database is continuously expanding, and the number of available service providers grows every day.

Yes, absolutely. TruckBreakdown24/7 was created to reduce chaos, stress, and unnecessary costs related to vehicle breakdowns — both on the road and at the depot. The platform is designed for: transport companies, dispatchers, fleet owners, professional drivers, regardless of country or language.

Service availability depends entirely on the individual company. TruckBreakdown24/7 has no control over whether a workshop answers the phone, therefore we recommend: contacting other service providers visible on the map, reaching out to multiple workshops in the same area, using the language filter to facilitate communication.

No. Pricing, service scope, and service quality are agreed directly between the client and the workshop performing the work. TruckBreakdown24/7: does not set prices, does not interfere with service execution, does not charge any commissions — which often allows workshops to offer more competitive pricing.

Yes. The TruckBreakdown24/7 platform is available 24 hours a day, 7 days a week. However, please note that working hours and language availability may vary depending on the individual workshop's offer.

We make every effort to keep information as up to date as possible. The data: is regularly updated, is largely provided directly by the workshops, includes details such as service scope and available communication languages. We always recommend direct contact with the service provider to confirm details.

No. TruckBreakdown24/7 does not take responsibility for the quality, pricing, or execution of services provided by workshops listed on the platform. The platform serves solely as an informational and connection tool.

Yes. If you notice: outdated information, errors in service descriptions or communication languages, other inconsistencies — please use the contact form available on the website. Every report helps us improve and organise the service database.

To add a workshop or service provider, please use the My Account panel available on the website. The registration process is simple and allows you to independently: add your workshop location, define the scope of services, set availability, indicate supported communication languages.

Yes. Adding a workshop to TruckBreakdown24/7 is completely free, including all features currently offered by the platform. There are no registration fees and no charges for basic map visibility.

No. However, if your workshop offers: 24/7 services, emergency breakdown support, mobile repairs or on-route tyre services — it is highly recommended to indicate this during registration. Such information increases visibility in urgent situations and may provide a real advantage when transport companies are searching for assistance.

All information entered during registration is visible to platform users, including: workshop name, location, scope of services, availability (e.g. emergency, 24/7), communication languages, contact details. The range of visible information depends on what is completed in the workshop profile.

Yes. After logging into the My Account panel, you can at any time: edit workshop details, change the scope of services, update communication languages, adjust descriptions or contact information. We recommend keeping your login details safe so your profile can be updated whenever needed.

No. TruckBreakdown24/7 does not guarantee service requests and does not mediate or manage jobs. The platform helps users locate workshops at the moment of need, while the number of enquiries depends on factors such as: profile completeness, range of services offered, availability, workshop location.

No. TruckBreakdown24/7 does not charge any commissions — neither from workshops nor from transport companies. We do not interfere with pricing, settlements, or cooperation terms between the parties.

The best way to increase visibility is by: fully completing your profile, providing a clear description of offered services, marking emergency or 24/7 availability (if applicable), indicating the languages in which communication is possible. The more complete and up-to-date the profile, the higher the chance of being noticed on the interactive map.